5 Star Customer Service in Lake County, IL

2/27/2023 (Permalink)

At SERVPRO of Gurnee, it is our goal to exceed customer expectations.

At SERVPRO of Gurnee, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service. When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a review written on our website by a customer who experienced damage in their home. Pat W. writes:

"Fabulous team I had today from SERVPRO.  Josh J, Rick, Marcus, and Marquis were SO efficient and friendly.  They seem to have fun together.  Can’t believe they got me packed out in only 3 hours.  Hard workers and very conscientious.  I requested this same team to help me with the basement pack out next week.”

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done. We are here for your emergencies 24/7/365.  Give us a call for help at 847-838-2954.

A Glowing Recommendation from a Lake County Customer

12/27/2022 (Permalink)

At SERVPRO of Gurnee, it is our goal to exceed customer expectations.

At SERVPRO of Gurnee, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service. When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a review written on our website by a customer who experienced damage in his home. Kevin J. writes:

"We can’t overstate how pleased we are with the project just completed today by Josh of SERVPRO.  Not only is the workmanship excellent, it was completed quickly and with minimal intrusion.  Additionally, we noticed that Josh went above and beyond (on his own initiative) to correct a couple of other things he discovered in the process of repairing our bathroom.  What a great ambassador for SERVPRO he is…and our little dog fell in love with him too.  BONUS!  We also want to express our appreciation to Nicolle for the great job she did coordinating the project throughout.  She too was very accommodating and helpful at every step of the process.  We hope not to require such services again, at least not for a very long time.  But if/when we do, there won’t be a moment of hesitation in placing the call for SERVPRO to come to the rescue!”

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done. We are here for your emergencies 24/7/365.  Give us a call for help at 847-838-2954.

Providing an Outstanding Customer Experience in Northern Lake County, IL

10/27/2022 (Permalink)

There is no greater compliment here at SERVPRO of Gurnee than a 5 star recommendation from one of our customers!

At SERVPRO of Gurnee, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service. When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a review written on our website by a customer who experienced water damage in his home. Harold C. writes:

"Both Ken and Ralf were excellent. They explained exactly what they were doing and were very efficient and polite. They worked quietly and precisely.”

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done. We are here for your emergencies 24/7/365.  Give us a call for help at 847-838-2954.

Providing 5 Star Customer Service in Northern Lake County

8/27/2022 (Permalink)

At SERVPRO of Gurnee, we aim to exceed customer expectations through caring and professionalism.

At SERVPRO of Gurnee, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service. When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a review written on our website by a customer who experienced biohazard damage in his home. Ron M. writes:

"SERVPRO had to do a total demolition and restoration of the inside of my house due to a biohazard. Ken and Josh went above and beyond to help with item removal that was not part of their job. Really great guys and sympathetic to the stress I was having to deal with during this ordeal. Cody Hutt was their Production Manager. Dealt with my insurance company to get the most to cover damage I was not aware of. Great bunch of guys. Thanks.”

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done. We are here for your emergencies 24/7/365.  Give us a call for help at 847-838-2954.  

5 Star Customer Experience in Northern Lake County

6/28/2022 (Permalink)

At SERVPRO of Gurnee, it is our goal to exceed customer expectations.

At SERVPRO of Gurnee, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service. When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a review written on our website by a customer who experienced water damage in her home. Gretchen M. writes:

"These boys descended on my MESS and quickly stopped the water damage and started the drying process. We are only on day 2 after the flooding but they’ve already checked in again to see how things are going. They were polite and working quickly and knew what they were doing. Thanks to all the guys that were here- Josh, Ralph, Jared and David!!"

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done. We are here for your emergencies 24/7/365.  Give us a call for help at 847-838-2954.

Making Happy Customers in Northern Lake County Illinois

5/2/2022 (Permalink)

At SERVPRO of Gurnee, we aim to exceed customer expectations through caring and professionalism.

At SERVPRO of Gurnee, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service. When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a review written on our website by a customer who experienced a vehicle crashing into his home in the middle of the night! Raphael S. writes:

"A car ran into my house.  Ken and Ralph who came out to my house to board up my house did a great job.  They were very neat and did a wonderful job with the clean up!"

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done. We are here for your emergencies 24/7/365.  Give us a call for help at 847-838-2954.

SERVPRO Supports Northern Lake County Law Enforcement Agencies

3/2/2022 (Permalink)

Five-star customer service is our number one priority. We love hearing positive comments from our customers when our team completes a job well done!

At SERVPRO of Gurnee, we find as many opportunities as possible to support our local First Responders.  We work hard to train our emergency personnel to exhibit excellent customer service, caring, and a positive attitude. 

One such example of this comes from a review left on our website by a customer who was in need of disinfecting after an outbreak of COVID-19 in his facility.  Commander K. writes,

"I would like to thank the staff that disinfected our Police Department after a recent exposure. They worked feverishly and did outstanding job. They were professional and courteous and didn't stop working for one second after they got started. I would recommend SERVPRO to anyone. Thanks to; April, Jose, Ana, Jesus, Emerson and Ignacio. What assets and dedicated workers. Thank you and keep up the great work."

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done.  We are here for your emergencies 24/7/365. Give us a call for help at 847-838-2954.

When Disaster Strikes, Customers Can Count on a Best in Class Brand

2/15/2022 (Permalink)

SERVPRO ranks #1 in the Cleaning and Restoration category for the 19th consecutive year.

SERVPRO of Gurnee is proud to announce that SERVPRO has been recognized again as one of the best overall franchise opportunities by Entrepreneur magazine’s 2022 Franchise 500, the industry’s most comprehensive franchise ranking. Evaluated on categories such as growth, financial strength and stability, and brand power, SERVPRO was named the #8 overall franchise system, and #1 in the cleaning and restoration industry for the 19th consecutive year.

“SERVPRO is built on the foundation of outstanding customer service, industry-leading training and the success of following a proven system,” said SERVPRO CEO Rick Isaacson. “On behalf of the more than 1,900 SERVPRO franchises across the U.S. and Canada, we are honored by this recognition. 

“The SERVPRO brand and its franchisees share a strong partnership, working together to set and achieve goals which have allowed us to grow each year for more than half a century despite the challenges many businesses have faced, especially over the past 18-24 months.”

“The past year has been one of the most challenging for businesses in recent memory, which made putting together our 43rd annual Franchise 500 list more enlightening than ever,” said Entrepreneur Editor in Chief Jason Feifer. “The companies named to this year’s list showed us how being resilient, supportive and nimble can help navigate extraordinary challenges and also underscore the grit and innovation that define entrepreneurship.”

SERVPRO franchise owners pride themselves on being “ready for whatever happens,” Isaacson said, which helped the company jump two spots from its #10 ranking in 2021.

“Our franchisees have a ‘never say no’ mentality, working together with other owners to make sure we are able to satisfy all of our customers’ and clients’ cleanup, remediation and restoration needs, which allows us to ‘Keep it Green,’ as we like to say.

“We pride ourselves on rushing in when others are running out – whether that is in response to a natural disaster such as a hurricane, flood or tornado; cleaning up after a home or business water or fire loss; or helping clean and sanitize spaces from unseen threats like COVID-19. Maintaining our position for nearly 20 years as the best franchise in our category on the Entrepreneur Franchise 500 list validates our long-standing strategy for growing our brand: invest in franchisee training and support and commit resources to continually improving our infrastructure.”

SERVPRO of Gurnee is available to assist with damage of any severity 24/7 in your home or business.  Give us a call for help at 847-838-2954. 

Source: SERVPRO Industries, LLC

Providing 5 Star Customer Service in Winthrop Harbor, IL

2/10/2022 (Permalink)

Customer Service is #1 at SERVPRO of Gurnee.

At SERVPRO of Gurnee, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service. When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a review written on Facebook by a customer in Winthrop Harbor, IL who experienced water damage in her home. Angela B. writes:

"We are dealing with water damage that involves all three floors of our home.  Best decision we could've made going with SERVPRO!  Jose, Josh, and their team were fabulous, on time, knowledgeable, professional, friendly, followed covid protocols, and simply made this situation manageable."

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done.  We are here for your emergencies 24/7/365. Give us a call for help at 847-838-2954.

Providing an Outstanding Customer Experience in Antioch, IL

2/2/2022 (Permalink)

There is no greater compliment here at SERVPRO of Gurnee than a 5 star recommendation from one of our customers!

At SERVPRO of Gurnee, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service. When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a review written on Facebook by a customer in Antioch, IL who experienced water damage in his home. Andrew W. writes:

"The team of Ken, Jesus, and Julieth were great!  They came to our home and had all the water damaged carpet and flooring out and all the fans and dryers in the house quickly and efficiently.  Answered any questions we had and were friendly and professional.  Great team and great people!"

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done.  We are here for your emergencies 24/7/365. Give us a call for help at 847-838-2954.

5 Star Customer Experience in Beach Park, IL

6/29/2021 (Permalink)

At SERVPRO of Gurnee, it is our goal to exceed customer expectations.

At SERVPRO of Gurnee, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service. When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a review written on Facebook by a customer in Beach Park, IL who experienced water damage in his home. Richard K. writes:

"Ken, Josh, Ana, and Emerson were professional and did a great job in helping complete the job and respond to our concerns.  Thanks for being there during this really crazy time!  5 stars for sure!"

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done.  We are here for your emergencies 24/7/365. Give us a call for help at 847-838-2954.

Providing 5 Star Customer Service in Wadsworth, IL

5/18/2021 (Permalink)

Customer Service is #1 at SERVPRO of Gurnee.

At SERVPRO of Gurnee, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service. When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a review written on Google by a customer in Wadsworth, IL who experienced flooding in her home. Sarena L. writes:

"I had a water leak and SERVPRO Gurnee came in to clean up the water damage.  From start to finish, the team was quick, professional, thorough, and educating.  Ralph, David, Jose, and Jesus are fantastic representations of the integrity of SERVPRO.  I would definitely recommend this company for any of your needs.  Customer service makes or breaks a company's reputation, and this team was great!  Thank you, SERVPRO!"

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done.  We are here for your emergencies 24/7/365. Give us a call for help at 847-838-2954.

Providing 5 Star Customer Experiences in Chicagoland and Beyond!

3/3/2021 (Permalink)

There is no greater compliment here at SERVPRO of Gurnee than a 5 star recommendation from one of our customers!

SERVPRO of Gurnee provides excellent customer service not only in the Northern Illinois and Southern Wisconsin area, but also across the country!  When large storm events occur, the SERVPRO system springs into action.  Franchises throughout the United States band together to service as many customers in need as possible.

Here is a Facebook review a customer in Marion, IA wrote after a derecho caused extensive damage to her home.  Laura L. writes:

"We are dealing with the damage from Derecho in Cedar Rapids, Iowa. SERVPRO of Gurnee came to our rescue. We had severe roof damage and took on water. Then, it has rained all last week, and one of our tarps failed. Today, Arturo, Ralph, and Emerson came to the rescue. They were nothing but professional, knowledgeable, courteous, and respectful. They explained all that was needed and went to work. It was very impressive! I was amazed with how they were conscientious of preventing any further damage with there tools, machines, and hauling out of debris. The areas were spotless when they were done. In a time of extreme stress, these guys were amazing!!!

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done.  We are here for your emergencies 24/7/365.  Give us a call for help at 847-838-2954.

Providing Outstanding Customer Experience in Round Lake, IL

2/16/2021 (Permalink)

At SERVPRO of Gurnee, it is our goal to exceed customer expectations.

At SERVPRO of Gurnee, we work hard to give our customers an experience that encourages them to use us again.  While we don't want them to have water damage more than once, we do hope that they will always call us for help.

One such example of this comes from a review written on Facebook by a customer in Round Lake, IL who experienced damage in his home. Jim D. writes:

"Ken and Julieth did a fantastic job!  This was the second time I have used SERVPRO, and both times their employees were very professional.  I highly recommend them."

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done.  We are here for your emergencies 24/7/365. Give us a call for help at 847-838-2954.

Happy Customer in Franksville, WI

2/11/2021 (Permalink)

Customer Service is #1 at SERVPRO of Gurnee.

At SERVPRO of Gurnee, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service. When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a review written on Facebook by a customer in Franksville, WI who experienced a basement flood in his home. Nathan Z. writes:

"I recently had my basement flood.  SERVPRO of Gurnee came the next day and worked until 9PM to clean up as much as possible.  They were great.  Special shout out to John, Gabe, Josh, Shawn, Emerson, and Jared.  Thanks again!"

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done.  We are here for your emergencies 24/7/365. Give us a call for help at 847-838-2954.

5 Star Customer Service in Chicagoland

2/5/2021 (Permalink)

There is no greater compliment here at SERVPRO of Gurnee than a 5 star recommendation from one of our customers!

At SERVPRO of Gurnee, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service. When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a review written on Facebook by a customer in Maywood, IL who experienced a flood in her home. June P. writes:

"John and Jose did an outstanding job.  They were on time, fast, and extremely professional.  They explained the process and fully answered all of our questions.  Great Customer Service.  Lastly, this affiliate was able to service our home within 24hrs.  Highly recommended."

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done.  We are here for your emergencies 24/7/365. Give us a call for help at 847-838-2954.

From Flooded Basement in Beach Park to 5 Star Google Review

6/2/2020 (Permalink)

Customer Service is #1 at SERVPRO of Gurnee.

At SERVPRO of Gurnee, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service. When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a review written on Facebook by a customer in Beach Park, IL who experienced a flood in her home. Carol K. writes:

"Thanks to Ken, Josh, Ana, and Emmerson as well as Brad for coming to our rescue to help clean our flooded basement. The whole group was responsive to our needs and concerned and we now have a nice clean basement once again. Josh and Emmerson also went above and beyond by helping me take a few heavy items out of the basement. Thank you! Five stars for sure!"

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done.  We are here for your emergencies 24/7/365. Give us a call for help at 847-838-2954.

Providing 5 Star Service in Antioch, IL

5/19/2020 (Permalink)

There is no greater compliment here at SERVPRO of Gurnee than a 5 star recommendation from one of our customers!

At SERVPRO of Gurnee, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service. When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible, especially during a stay at home order!

One such example of this comes from a review written by a customer in Antioch, IL for whom the SERVPRO of Gurnee team performed re-construction services.  Chandra H. writes, "Josh M was awesome. Almost forgot he was here as he was so involved in our basement rebuild. This was great as we are all working and schooling from home."

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done.  We are here for your emergencies 24/7/365. Give us a call for help at 847-838-2954.

A Happy Customer in Gurnee, IL

3/4/2020 (Permalink)

There is no greater compliment here at SERVPRO of Gurnee than a 5 star recommendation from one of our customers!

At SERVPRO of Gurnee, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service.  When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a review written by a customer in Gurnee, IL who experienced a flood in his home.  Larry C. writes, "This company is great! A couple of weeks ago on a Saturday morning we noticed that our sump pump had stopped working and water was starting to spread. I contacted SERVPRO and they had someone onsite very quickly to assess the situation. He contacted a local plumber who arrived within 30 minutes to install a new sump pump. The On-Call SERVPRO team arrived soon and removed items damaged by the water, setup fans & a de-humidifier to dry up the moisture. Everyone I dealt with from SERVPRO was very friendly & helpful. I hope I don’t need their services again anytime soon, but I’d absolutely use them again. Highly recommend!”

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done.  We are here for your emergencies 24/7/365. Give us a call for help at 847-838-2954.

SERVPRO of Gurnee is an IICRC Certified Firm

2/21/2020 (Permalink)

Staying current with IICRC standards and training is important in providing excellent mitigation results.

If you browsed SERVPRO® of Gurnee’s website, you may have seen that our crew is IICRC certified. The Institute of Inspection, Cleaning and Restoration was founded in 1972 with industry standards that are certified by the American National Standards Institute. Just as you would expect service professionals such as doctors, electricians, plumbers, or car mechanics to be trained in their fields and keep up to date with cutting edge technology, we at SERVPRO® of Gurnee also require the same education and experience from our employees.

When we say our crew is IICRC certified, we mean:

• Our employees keep up to date with standards in the cleaning and restoration industry.
• We exhibit professionalism when taking care of your home or business.
• Staff are up to date with the latest technological advances in cleaning and jobsite documentation.
• The Crew has been trained with in-class study, field experience, continuing education, and comprehensive exams.
• We reference and follow the ANSI/IICRC S500 Standard Reference Guide
• Background checks are performed on all employees.
• ID badges are worn and references are available.

You can be assured that our crew is professional and ready to answer your questions. They will explain with care the process that we will take whether it be water extraction, structural drying, fire damage, mold remediation, deodorization, or reconstruction.

Call SERVPRO of Gurnee with confidence at 847-838-2954 for all of your cleanup and restoration needs.

5 Star Customer Review in Lake Villa, IL

2/21/2020 (Permalink)

There is no greater compliment here at SERVPRO of Gurnee than a 5 star recommendation from one of our customers!

At SERVPRO of Gurnee, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service.  When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a review written by a customer in Lake Villa, IL who experienced basement water damage in his home.  Nick B. writes, “Our basement flooded the other week with all of the storms we had gotten. We called SERVPRO right away and had a great experience with Kenny and Emerson. They were quick, responsive, and very informative. Walked my wife and I through the process and answered any questions we had. Definitely recommend.”

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done.  We are here for your emergencies 24/7/365. Give us a call for help at 847-838-2954.

A Happy Customer in Gurnee, IL

2/19/2020 (Permalink)

At SERVPRO of Gurnee, it is our goal to exceed customer expectations.

At SERVPRO of Gurnee, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service.  When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a review written by a customer in Gurnee, IL who experienced a flood in his home.  Matt B writes, “Very impressed with the SERVPRO team!  Our basement flooded while we were away from home.  The immediate mitigation was handled professionally by Josh J, Arturo, and Rick on a Saturday.  Ken and Emerson stepped in to help finish up the effort a few days later.  All worked very hard, were professional, and great to work with.”

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done.  We are here for your emergencies 24/7/365.  Give us a call for help at 847-838-2954.

3 ways to prevent Mold Growth in your bathrrom

6/4/2019 (Permalink)

Removing excess water after you shower can help prevent Mold

3 Ways to Prevent Mold Growth in Your Bathroom

Bathrooms are one of the most common places for mold to grow in the home. Bathroom mildew usually grows due to the intense amount of humidity that most bathrooms let off. It is nearly impossible to prevent moisture from entering most bathrooms, but there are some ways to help prevent mold from growing in these environments. 

1. Use a Swamp Cooler

Mold loves moisture, and bathrooms are typically the moistest room in a home. Swamp coolers can help you control a humidity problem to prevent any mildew from growing. They help dry out the air in your bathroom to prevent mold or mildew from growing. That being said, they are not completely effective, so other measures should be taken. Keeping your bathroom clean and doing a regular check for mold or mildew growth can help prevent expensive and costly issues. 

2. Wash Your Shower Curtain

Shower curtains are one of the most prominent places for mold to grow. Often times people do not think about washing their shower curtains. When you shower, moisture gets on the curtain and can often stay there for hours. Pulling the curtain out straight can help the moisture dry faster. Also make sure to wash towels, washcloths and bath mats on a regular basis as these can also attract mold. If you notice any mold on your towels or mats, be sure to call a mold remediation specialist right away. 

3. Keep it Clean

The bathroom is one of the most dreaded places to clean but is also one of the most necessary. Because of the excessive moisture in bathrooms, mildew and mold can grow quickly in these areas. Using a squeegee after each shower is a pain but very effective in preventive bathroom mildew. Use the proper cleaning supplies each time and try to clean your bathroom at least once a week. 

Cleaning your bathroom properly can go a long way but may not always prevent bathroom mildew. It is important to check your bathroom for mildew or mold on a regular basis, and you should call a professional if you notice any signs of mold growth.

Air Quality and Houseplants

5/9/2019 (Permalink)

Over 26 species of plants can clean the air in your home

Sure, that potted fern is pretty, but can it really help with the air quality in your home?

Plants are notoriously adept at absorbing gases through pores on the surface of their leaves. It's this skill that facilitates photosynthesis, the process by which plants convert light energy and carbon dioxide into chemical energy to fuel growth. Indoor plants help with removing harmful compounds from the air.

Scientists studying the air-purification capacities of indoor plants have found that plants can absorb many other gases in addition to carbon dioxide, including a long list of volatile organic compounds (VOCs). Benzene (found in some plastics, fabrics, pesticides and cigarette smoke) and formaldehyde (found in some cosmetics, dish detergent, fabric softener and carpet cleaner) are examples of common indoor VOCs that plants help eliminate. These VOCs and other indoor air pollutants (such as ozone) have been linked to numerous acute conditions, including asthma and nausea, as well as chronic diseases such as cancer and respiratory illnesses.

An indoor plant's ability to remove these harmful compounds from the air is an example of phytoremediation, which is the use of any plant — indoors or out — to mitigate pollution in air, soil or water.

Some of the plants that scientists have found most useful in removing VOCs include Japanese royal ferns, spider plants, Boston ferns, purple waffle plants, English ivy, areca palms, golden pothos, aloe vera, snake plants and peace lilies.

Clean Air is important when it comes to your home and since winter is still keeping everyone indoors, clean indoor air is a must.

IICRC Certified Firm

3/5/2019 (Permalink)

We are IICRC Certified

SERVPRO of Gurnee is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for the Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

SERVPRO of Gurnee specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When Storms or Floods happen, SERVPRO is ready!

3/1/2019 (Permalink)

"Faster to any disaster"

We got a lot of snow this winter. Spring is coming, are you ready for the thaw and flood?

SERVPRO of Gurnee specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit your city, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 847-557-1080!

Why it's important to review your Insurance

3/1/2019 (Permalink)

When's the last time you had a review?

When was the last time you evaluated your coverages with your agent? Your agent can do an annual check and make sure you are covered where you need it (and aren't paying for coverages you've outgrown). Life changes fast, make sure your insurance keeps up. If you have been wondering if you could bundle your policies, need a different life insurance policy, or bought a new boat, you could use an insurance check. Contact your agent and schedule a brief review today.

Update Home Inventory

Your home inventory is a tool that your agent can use to determine the right level of coverage for your homeowner insurance. Plus, if you have a claim, having an up-to-date inventory will benefit you and get your claim paid faster. If you haven't done an inventory on your home in a while, we have some tips on where to start. If you have completed an inventory, right after the holidays are and ideal time to update! Be sure to share the updated home inventory with your agent when you're done.

Right-Size Your Life Insurance

Life insurance is not one-size-fits-all. Your coverage needs to evolve over time. If you don't have a policy yet, now is a great time to talk to your agent about what type of policy would best suit your needs (and your budget.) We have six things to look for in a life insurance policy.

If you do already have life insurance, is it working hard for you? Could you get more benefit out of your policy while you are still living? Maybe. Talk to your agent about the ways you can make your existing policy work for you and your family.

Earn Discounts

Did you know that you can play a part in determining your auto insurance rates? Check with your agent to see if you qualify for a program that can help you earn discounts based on your good driving behavior. You can also monitor your vehicle health and environmental impact in the process.

If you have a teen driver in the house, you may be able to save even more with a Young Driver Safety program. With this program, drivers under the age of 25 can learn safe driving behaviors, and help you earn discounts on your auto policy premiums.

Prepare for the Unexpected

You try to be as prepared as possible, but you never know what is right around the corner. Prepare for unexpected risks with an umbrella policy. Umbrella earns its name because the coverage arches over your vehicle and homeowner's insurance to provide an extra layer of protection: it starts where vehicle and homeowner's insurance liability limits stop. You might be surprised by all the things umbrella policies cover for an affordable price.

Why Call SERVPRO of Gurnee?

2/26/2019 (Permalink)

Let us handle it for you

Here at SERVPRO of Gurnee, we realize you have many options when selecting a restoration and emergency service provider.  So, why should you call us? 

• We are a one stop shop that can handle any job from start to finish.
• As one of 1700 individually owned and operated franchises we have access to more support during harsh weather.
• We are “Faster to any size disaster”.
• SERVPRO is a trusted name in the mitigation and restoration industry.
• We work with all major insurance carriers and have relationships with many local providers.
• Our personal franchise has over 35 years of combined experience in any situation.
• We always put our customers need first.
• We have the equipment and training to get any job completed.
• We can easily handle both commercial and residential properties.
• Open 24 hours a day, 7 days a week, 365 days a year.
• We are locally owned and operated so we live and work in the same communities you do.
• We love what we do and want to help you!

If you have questions, need any assistance or would like a free estimate.  Give us a call today 847-557-1080.