5 Star Customer Service in Lake County, IL

2/27/2023 (Permalink)

At SERVPRO of Gurnee, it is our goal to exceed customer expectations.

At SERVPRO of Gurnee, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service. When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a review written on our website by a customer who experienced damage in their home. Pat W. writes:

"Fabulous team I had today from SERVPRO.  Josh J, Rick, Marcus, and Marquis were SO efficient and friendly.  They seem to have fun together.  Can’t believe they got me packed out in only 3 hours.  Hard workers and very conscientious.  I requested this same team to help me with the basement pack out next week.”

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done. We are here for your emergencies 24/7/365.  Give us a call for help at 847-838-2954.