5 Star Customer Experience in Northern Lake County

6/28/2022 (Permalink)

At SERVPRO of Gurnee, it is our goal to exceed customer expectations.

At SERVPRO of Gurnee, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service. When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a review written on our website by a customer who experienced water damage in her home. Gretchen M. writes:

"These boys descended on my MESS and quickly stopped the water damage and started the drying process. We are only on day 2 after the flooding but they’ve already checked in again to see how things are going. They were polite and working quickly and knew what they were doing. Thanks to all the guys that were here- Josh, Ralph, Jared and David!!"

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done. We are here for your emergencies 24/7/365.  Give us a call for help at 847-838-2954.