From Flooded Basement in Beach Park to 5 Star Google Review

6/2/2020 (Permalink)

Customer Service is #1 at SERVPRO of Gurnee.

At SERVPRO of Gurnee, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service. When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a review written on Facebook by a customer in Beach Park, IL who experienced a flood in her home. Carol K. writes:

"Thanks to Ken, Josh, Ana, and Emmerson as well as Brad for coming to our rescue to help clean our flooded basement. The whole group was responsive to our needs and concerned and we now have a nice clean basement once again. Josh and Emmerson also went above and beyond by helping me take a few heavy items out of the basement. Thank you! Five stars for sure!"

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done.  We are here for your emergencies 24/7/365. Give us a call for help at 847-838-2954.